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Bob Hollick

Recently I was in the hospital to have my Achilles tendon repaired. The surgery entailed several phone calls from the hospital explaining things like what medicines to discontinue, when to stop eating, what time to be there, what to bring along and lastly, advising me I will be responsible for my deductible, coinsurance and any copay. I was told that if I paid my deductible, coinsurance and copay at admission, I would receive a discount of 10%.

Being an insurance agent, deductibles, coinsurances and copays are common terms. I then decided that taking time to explain them to would make a good column.

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